Customer Relationships

September 14, 2018
Picture of a lady at her desk with a laptop smiling happily as someone approaches to shake her hand. Show two people engaging in a happy friendly relationship.

Manage existing relationships rather than seeking new ones

At points in any business, small business owners find themselves in a good place. This is really the working dream, the place of neutrality. Your business is working, you feel in control and you finally feel able to call yourself a business person. With the business doing well, the customers are happy, and the bank balance is looking good, where do you go from here?