October 30, 2020
Picture of a female customer service rep on the phone and smiling

The cornerstone of any business is customer service

Customer service teams can make or break a business. Create a great team by giving training, allowing personalities to shine, trusting them to make decisions, opening communication channels with sales teams and offering a supportive environment.
October 15, 2020
Image of a business man drawing a picture of a ghost for Halloween

COVID safe ghost town Halloween celebrations

Here are ways to safely celebrate Halloween in the midst of the Coronavirus pandemic. It may prove to be the weirdest of Halloweens but this shouldn't stop the fun at home.
September 30, 2020
Image of a woman working on her laptop

Where to go when working from home is not possible

Office workers in England are being advised to work from home for the second time during the Coronavirus pandemic. For some this is not possible citing unstable internet, reduced productivity and team collaboration. Instead they will be looking for other options including a COVID secure serviced office.
September 14, 2020
Image of a teacher standing at a blackboard teaching school children

How will working parents cope with children back at school

Being a working parent can be tough but most assume a routine and stick to it. However in the new COVID world parents are faced with extra school challenges that could cause disruption to their work. This calls for employer flexibility and open levels of communication.