Customer service teams can make or break a business. Create a great team by giving training, allowing personalities to shine, trusting them to make decisions, opening communication channels with sales teams and offering a supportive environment.
Office workers in England are being advised to work from home for the second time during the Coronavirus pandemic. For some this is not possible citing unstable internet, reduced productivity and team collaboration. Instead they will be looking for other options including a COVID secure serviced office.
Being a working parent can be tough but most assume a routine and stick to it. However in the new COVID world parents are faced with extra school challenges that could cause disruption to their work. This calls for employer flexibility and open levels of communication.