Client relationships go way beyond the initial sale. Nurture, build and grow beneficial relationships with your clients by adopting a customer process. Support each other on social media and website channels to develop a mutual relationship that will last into the future.
At points in any business, small business owners find themselves in a good place. This is really the working dream, the place of neutrality. Your business is working, you feel in control and you finally feel able to call yourself a business person. With the business doing well, the customers are happy, and the bank balance is looking good, where do you go from here?